Quality problems with your Chinese supplier? How to arrange a pre-shipment inspection to improve quality, reduce customer returns, and avoid getting suspended by Amazon

Recently I listened to an interesting podcast from Scott Voelker aka “The Amazon Seller”. He shared a story about a quality problem with one of his Amazon products which led to a SUSPENSION.  The problem was with with his bundled product. Apparently “some of his products were missing pieces and the customers were returning them”.  Well Amazon noticed the … Continue reading “Quality problems with your Chinese supplier? How to arrange a pre-shipment inspection to improve quality, reduce customer returns, and avoid getting suspended by Amazon”

How to source from Chinese suppliers and not get scammed – Best practices, Dirty Tricks, and Advice from an American Sourcing Professional in China

My name is Gary and I’m an American based in Shanghai and have been sourcing from China since 2008.  I’ve sourced a variety of products for clients ranging from industrial products, solar energy products, exercise equipment, auto parts, and more.  I’ve worked with and visited hundreds of suppliers across China, big and small, and I’ve … Continue reading “How to source from Chinese suppliers and not get scammed – Best practices, Dirty Tricks, and Advice from an American Sourcing Professional in China”